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Top 5 FAQs

How do I know you received my order?

When we receive your order, we will send you a confirmation email.

Read more about: Ordering

What methods of payment do you accept?

For online orders, Applause! Toy Store accepts Pay Pal, Visa, Mastercard, American Express and cheques (Canadian cheques only) for payments.

Read more about: Payment

When will my order ship?

In-stock items will ship within 1-4 business days from receipt of order. Business days are Monday-Friday (excluding holidays). Occasionally an item may be back-ordered from our supplier. You will be notified should this occur.

Read more about: Shipping & Delivery

Can I return a purchase?

At Applause! Toys, we strive for the highest level of customer satisfaction and stand behind all of the products we sell. If you're not happy, we're not happy.

If you have purchased an item from us and it does not live up to your expectations, you may return the item within 30 days of original purchase for a full refund of the original purchase price (excluding shipping), provided it meets the return criteria.

Read more about: Returns & Exchanges

What are Toy Points?

Our great rewards program that lets you accumulate points with every purchase.

Read more about: Toy points

 


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